Shipping policy

1. ORDER PROCESSING

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. SHIPPING TIMES

• Estimated delivery times vary depending on your location.
• Most orders are delivered within 3–5 business days.
• Delivery times are estimates and may be affected by customs, courier delays, or other unforeseen circumstances.

3. SHIPPING FEES

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
• From time to time, we may offer free shipping promotions.

4. ORDER TRACKING

• Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

5. LOST OR DELAYED PACKAGES

• Nourel Store is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or incorrect shipping information provided by the customer.
• If your package appears to be lost, please contact us and we will do our best to assist you.

6. INCORRECT SHIPPING ADDRESS

• Customers are responsible for providing accurate shipping information.
• Orders returned due to an incorrect address may require additional shipping charges for reshipment.

7. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Email: nourel.store@gmail.com
Website: www.nourel.store